Contact

 Exchange

It is not a problem to trade anything. For an exchange you can send an email to: jakosportshop@tretton.eu. Be sure to mention the article number + the colour + the size of the goods you want to exchange. We will provide you with a return ticket to send the goods back to us. As soon as we have received your parcel here again, we will refund the item(s) you wish to exchange, so that you can place a new order with the goods in the correct size/colour.

An exchange must be requested within 14 days, and the goods must be returned in their original packaging, unworn and undamaged.

Goods that have been printed cannot be exchanged. This applies to name and/or (club) logo.

 

 Return

Not satisfied with your purchase? Return costs are for the customer. You can return your goods to Kemelbeekstraat 6, 2460 Tielen. Please be sure to leave the packing slip in the box. The refund will take place within 7 working days, after we have received the clothes back. 

Clothing can be returned within 14 working days after receipt. The goods must be returned in their original packaging, unworn and without damage. 

Goods with printing cannot be returned. 

 

Renew

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